How it works

From the list to a working tool.

01

Review

We sit down with the people who feel the backlog. We write down every project that has been waiting, what it costs you each week, and what it would take to do it. You get the list with a price and a date on each line. That part is free.

02

Ask

In the Corwen dashboard, say what you want built in your own words. Corwen asks two or three questions back, then writes a plan: what it does, the steps, the systems and data it touches, and what is still open. You edit it and send it.

03

Quote

We review the plan and reply with a fixed price and a date, in writing, before any work starts. The plan’s steps become the phases of the project.

04

Build

You watch the work as it happens, next to the latest version, and try each version with your own staff. Anything that needs you shows up in one place: a question to answer, a version to test, a document to sign.

05

Hand off

Your people are trained, the documentation is written, and you own everything we built. Then the next project on the list, or we stay on to keep things running.

One example

Here is what one person does before lunch.

Eight things, every morning, at a business with about twenty people. Six of them are moving information between systems that could have talked to each other. Two of them need a person who can make a call. Fixing the six was a two-week project that had been on the list for three years.

Every morning2 things
1Listen to yesterday's voicemails and write them down
2Retype each one into the scheduling system
3Send tomorrow's confirmations, one at a time
1Call back whoever did not confirm
5Re-key a new customer from the form they filled in
6Build today's job sheet from three different screens
7Send the job sheet out and update the system
2Sort out the one job that has to move
Per week14 hrs2 hrs

The two that stay are the two that need judgment. Nobody's job got smaller here. The part of it that was never worth doing did.

Start

Start with the backlog review.

Forty-five minutes, on a call or at your office. No charge, no obligation.